
Frequently asked questions
What IS The Return Policy?
Because of the nature of our products, it is not possible to issue refunds on the blockchain. Therefore, all transactions for Cryptocurrency and NFTs are considered final at the time of sale.
Please be confident in your decisions before purchase. In the event of errors on our part, we will do our best to make it right at no additional charge to you.
Please send us an email at themoooves@gmail.com
How IS MOOOVES ABLE TO MANAGE CRYPTO/NFT FOR PEOPLE?
Both cryptocurrency and NFT purchases are all done in the blockchain, meaning every transaction is public and unable to be hacked/duplicated. Each customer has crypto wallets that are created by our team, and the unique codes are given to the customer which they can easily monitor and maintain, 24/7 with 100% security guaranteed.
Im Having Issues Accessing the Moooves Metaverse:
Clicking the “enter” link on the homepage takes you to our VR office, where you can schedule appointments and tours with our team. This space is hosted through Spatial, one of our affiliate partners. Try downloading their mobile app and then refreshing the page in order to access the Moooves Metaverse. Additionally, iPhones older than the 11, may have issues processing the newer updates.
What Types Of projects are accepted in the Moooves Marketplace?
The Moooves Marketplace is an exclusive community that showcases NFT/Crypto Projects from some of the biggest celebrities, influencers, and creators in the world.
Users can submit established projects for our team to review at themooovs@gmail.com. If approved, the project will be added to the marketplace. Members who pay a subscription will have their submitted projects listed to “The Mooovement” section in the marketplace.